Frequently Asked Questions on General

FAQ/ General/ General
41
How to migrate hosting from other provider to Hosteasy?

Migrating your hosting to Hosteasy involves several steps to ensure a smooth transition. Here's a detailed guide to help you through the process: Step 1: Backup Your Website Create a full backup

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42
What does Secure Connection Failed mean and how can it be resolved?

It typically means your website is unable to establish a secure connection in the browser. This could be due to the SSL certificate being unconfigured, misconfigured, or expired. If you have recently purchased

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43
Does Hosteasy Support Bulk Mailing?

Hosteasy allows users to send emails, including newsletters, within specific limits. The current limit is set at 50 emails per hour. However, it's important to note that sending large volumes of emails,

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44
How to Fix a Mixed Content Warning?

A mixed content warning occurs when a webpage is loaded over HTTPS, but it includes resources such as images, scripts, or stylesheets that are loaded over HTTP. This can compromise the security and user

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45
How to Fix the Mixed Content Error on Prestashop

Fixing mixed content errors on a PrestaShop site involves ensuring that all resources are loaded over HTTPS. Here’s how you can address this issue:1. Enable SSL in PrestaShop Settings    Admin Panel:

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46
403 Forbidden error, how can I fix it?

The 403 Forbidden error is an HTTP status code indicating that access to the requested resource is denied. This typically happens due to permission issues or server misconfiguration. Below are the three

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47
How can I monitor the resource usage of my shared hosting account with Hosteasy?

You can track CPU, RAM, and disk space usage through the hosting control panel (e.g., DirectAdmin / Plesk). Monitoring tools are often included for real-time insights.

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48
What does serverhold mean, and how does it impact my domain or website?

Serverhold typically refers to a situation where a domain or server is temporarily suspended or held in a state of inactivity due to a variety of reasons. It can happen when:    Domain Name Issues:

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49
How to Install SSL Certificate from Hosteasy with Any Hosting Provider?

If you have an SSL certificate from Hosteasy and need to install it on another hosting provider, follow these steps:Step 1: Check Your SSL Certificate Status in Hosteasy    Log in to Your Hosteasy Client

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50
How many emails can I send per day with Hosteasy hosting service?

With Hosteasy hosting, you can send up to 50 emails per hour per email account, which totals to 1,200 emails per day. Please note that this service is not intended for bulk mailing or newsletters.

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