Frequently Asked Questions

FAQ / General

After uploading, I cannot view the uploaded files in my browser. What could be the problem?

If you cannot view the uploaded files in your browser after uploading, several issues might be causing the problem:

File Permissions: The files or directories may not have the correct permissions. Ensure that directories have permission 755 and files have 644.

File Location: Confirm that the files are uploaded to the correct directory on your server. Double-check the file paths to ensure they match the URLs you are trying to access.

Index File: If you are trying to view a directory, make sure it contains an index.html, index.php, or another default index file. Without this, the server might not display the directory contents.

htaccess File: Check the htaccess file for any rules that might be restricting access to the files or directories.

Server Configuration: The server configuration might be preventing access. Verify that your server settings allow access to the directory and files you are trying to view.

Browser Cache: Clear your browser cache to ensure you are not viewing an old cached version of the page.

Error Logs: Review your server's error logs for any specific error messages that could provide more information about why the files are not accessible.

Hosting Provider Settings: If you are using a hosting provider, check their control panel for any security settings or restrictions that might be blocking access to your files.