Frequently Asked Questions

FAQ / WordPress Hosting

How do I fix Error Establishing a Database Connection on Hosteasy?

If your WordPress site is showing this error, follow these troubleshooting steps:

Check Database Credentials:
Verify that the database username, password, and name in your wp-config.php file are correct. Any errors in these credentials can prevent a proper connection.

Ensure the Database Server is Running:
Confirm that the database server is active and accessible. If you're unsure, contact Hosteasy support to verify server status.

Repair the Database:
You have two options for database repair:

Using phpMyAdmin:

  • Log in to phpMyAdmin via DirectAdmin.

  • Select your WordPress database and use the repair feature to fix any issues.

Using WordPress Repair Tool:
Edit your wp-config.php file to add:
define('WP_ALLOW_REPAIR', true);
Visit http://yourdomain.com/wp-admin/maint/repair.php and follow the on-screen instructions.

Note: Remove the repair line from wp-config.php after the process to maintain security.

Following these steps should help resolve the connection error. If the issue persists, please reach out to our Hosteasy support team on [email protected] for further assistance!