How to Reset your FTP Password?
Resetting your FTP password typically depends on how your FTP server is managed and configured. Here are the general steps for different common scenarios:
Through Web Hosting Control Panel (e.g., cPanel, Plesk)
Log in to your web hosting control panel:
For cPanel, access it via http://yourdomain.com/cpanel or your hosting provider's URL.
For Plesk, access it via http://yourdomain.com:8880 or your hosting provider's URL.
Locate the FTP Account Management Section:
In cPanel, look for the FTP Accounts section under the Files category.
In Plesk, go to Websites & Domains and then click on FTP Access.
Select the FTP Account:
Find the FTP account for which you need to reset the password.
Change the Password:
In cPanel, click Change Password next to the FTP account.
In Plesk, click on the FTP account and then change the password.
Save Changes:
Enter and confirm the new password and save the changes.
Via FTP Server Software Interface (e.g., FileZilla Server)
Open the FTP Server Software:
Open the administration interface for your FTP server software.
Navigate to User Management:
Find the section where user accounts are managed.
Select the User and Change the Password:
Select the FTP user account and change the password.
Save Changes:
Apply or save the changes.
Security Tip
When resetting your FTP password, ensure it is strong and unique to protect your server from unauthorized access. Use a combination of uppercase letters, lowercase letters, numbers, and special characters.
If you're unable to reset the FTP password using the above methods, you can contact our support team for assistance.